Get Help

Submit a request for help with your PayPal Braintree sandbox or production account.

If you'd like to sign up for a Braintree account or have questions about your application, please contact our Sales team.

Issue details

Add screenshots or code snippets optional
 (Only image and text type; Up to 5 files, 20mb total)

Your contact information

You may be required to verify your identity or confirm that you are an authorized signer of your Braintree account in order to access certain information and request changes.

For Device Model and Accessory Details - Please refer to https://braintree.gitbook.io/in-person

What is a Merchant ID?

We use cookies to improve your experience on our site. May we use marketing cookies to show you personalized ads? Manage all cookies