Champions Profile

I guide Shopify merchants in sticking to PayPal's compliance rules and best practices, with a focus on putting their customers first. This approach not only helps them cut down on PayPal disputes but also makes their customers more involved and satisfied.

At Proveway, we take it further by sending out regular updates on orders (integrated with 1000+ couriers). This way, customers stay in the loop about their purchases, which reduces the chances of disputes happening automatically.

I also spend time chatting with Shopify merchants in one-on-one calls to check their websites. I make sure they're up to scratch with all the recommended best practices. Beyond these professional pursuits, I have a profound interest in the psychology of marketing, which is a pivotal element of my educational background.

Areas of expertise

• Compliance with PayPal standards for Shopify merchants
• Implementation of PayPal's Tracking API for efficient order updates