Handle decline errors
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Last updated: Oct 29th, 6:11am
Understand why a card payment gets declined by looking at the card decline values included in the Orders v2 API processor_response object for card transactions.
The following tables list possible AVS and CVV error response decline values and descriptions.
AVS error response codes
| AVS code | Meaning | Matched details |
|---|---|---|
A |
Address | Address only (no ZIP code) |
B |
International "A" | Address only (no ZIP code) |
C |
International "N" | None. The transaction is declined. |
D |
International "X" | Address and Postal Code |
E |
Not allowed for MOTO (Internet/Phone) transactions | Not applicable. The transaction is declined. |
F |
UK-specific "X" | Address and Postal Code |
G |
Global Unavailable | Not applicable |
I |
International Unavailable | Not applicable |
M |
Address | Address and Postal Code |
N |
No | None. The transaction is declined. |
P |
Postal (International "Z") | Postal Code only (no Address) |
R |
Retry | Not applicable |
S |
Service not Supported | Not applicable |
U |
Unavailable | Not applicable |
W |
Whole ZIP | Nine-digit ZIP code (no Address) |
X |
Exact match | Address and nine-digit ZIP code |
Y |
Yes | Address and five-digit ZIP |
Z |
ZIP | Five-digit ZIP code (no Address) |
| All others | Error | Not applicable |
CVV error response codes
| CVV2 code | Meaning | Matched details |
|---|---|---|
E |
Error - Unrecognized or Unknown response | Not applicable |
I |
Invalid or Null | Not applicable |
M |
Match | CVV2 / CSC |
N |
No match | None |
P |
Not processed | Not applicable |
S |
Service not supported | Not applicable |
U |
Unknown - Issuer is not certified | Not applicable |
X |
No response | Not applicable |
| All others | Error | Not applicable |
See also
The processor response information for payment requests, such as direct credit card transactions.
The possible errors thrown by the Orders v2 API endpoints.