Common document rejection simulation codes
Last updated: Oct 18th, 5:47am
The following rejection reasons and corresponding codes are the most common for Managed Path. The assignment of reason codes to documents depends on the document type.
|
Rejection reason |
Code |
Description |
|
WRONG_DOCUMENT_RECEIVED |
R18 |
Document type is incorrect |
|
DOCUMENT_RESOLUTION_LOW |
R23 |
Document resolution is too low |
|
UNABLE_TO_OPEN_PDF |
R24 |
PDF file cannot be opened |
|
DOCUMENT_FIRSTNAME_ DOES_NOT_MATCH |
R25 |
First name on the document does not match the individual |
|
DOCUMENT_SURNAME_DOES_NOT_MATCH |
R26 |
Surname on the document does not match the individual |
|
DOCUMENT_COMPLETE_NAME_ DOES_NOT_MATCH |
R27 |
Full name on the document does not match the individual |
|
PARTING_WAYS_ISSUED |
R65 |
Document is falsified |
|
DOCUMENT_ILLEGIBLE_ CANNOT_READ_INFORMATION |
R81 |
Document is illegible. Information cannot be read |
|
PDF_PASSWORD_PROTECTED |
R82 |
PDF is password protected |
|
DOC_NOT_IN_ENGLISH |
R116 |
Document is not in English |
|
PARTING_WAYS_ISSUED_FALSIFIED_ DOCUMENTS |
R168 |
Document is falsified |