Customer

Customer: Update

See also the Customer response object.

To update a customer, use its ID along with new attributes. The same validations apply as when creating a customer. Any attribute not passed will remain unchanged.

  1. Ruby
result = gateway.customer.update(
  "a_customer_id", # id of customer to update
  :first_name => "New First Name",
  :last_name => "New Last Name"
)
if result.success?
  puts "customer successfully updated"
else
  p result.errors
end
Arguments
idrequired, String
A string value representing an existing customer in your Vault.
Additional Parameters
:companyString
Company name. 255 character maximum.
:credit_card
A credit or debit payment method.
:billing_address
A billing address associated with a specific credit card. The maximum number of addresses per customer is 50.
:companyString
Company name. 255 character maximum.
:country_code_alpha2String

The ISO 3166-1 alpha-2 country code specified in an address. The gateway only accepts specific alpha-2 values.

:country_code_alpha3String

The ISO 3166-1 alpha-3 country code specified in an address. The gateway only accepts specific alpha-3 values.

:country_code_numericString

The ISO 3166-1 numeric country code specified in an address. The gateway only accepts specific numeric values.

:country_nameString

The country name specified in an address. We only accept specific country names.

:extended_addressString
The extended address information—such as apartment or suite number. 255 character maximum.
:first_nameString
The first name. 255 character maximum.
:international_phone
The phone number that belongs to the address that is structured with country code and national number.
:country_codeString
Country code of phone number. 1-3 digits. Required.
:national_numberString
National number of phone number. 4-12 digits. Required.
:last_nameString
The last name. 255 character maximum.
:localityString
The locality/city. 255 character maximum.
:options
Optional values that can be passed with a request.
:update_existingbool
Update the billing address associated with the payment method token specified. Other payment methods associated with the same billing address will have their addresses updated, as well.
:phone_numberString

Deprecated.

We recommend using international_phone. This functionality still exists in the gateway but is no longer documented. This parameter will be removed in the future.

:postal_codeString
The postal code. Postal code must be a string of 4-9 alphanumeric characters, optionally separated by a dash or a space. Spaces and hyphens are ignored.
:regionString
The state or province. 255 character maximum.
:street_addressString
The credit card billing street address. 255 character maximum. Only required if using card verification when AVS rules are configured to require street address.
:billing_address_idString
The two-letter value for an address associated with a specific credit card. The maximum number of addresses per customer is 50.
:cardholder_nameString
The name associated with the credit card. Must be less than or equal to 175 characters.
:cvvString

Typically requires PCI SAQ D compliance

We recommend using payment_method_nonce to avoid any PCI concerns with raw credit card data being present on your server.

A 3 or 4 digit card verification value assigned to a credit card. The CVV will never be stored in the gateway, but it can be provided with one-time requests to verify the card.

:expiration_dateString

While we recommend using payment_method_nonce when updating raw credit card data, the expiration date can be updated directly without any PCI concerns as long as you do not store, process, or transmit the raw PAN or CVV.

The expiration date, formatted MM/YY or MM/YYYY. May be used instead of expiration_month and expiration_year.

:expiration_monthString

While we recommend using payment_method_nonce when updating raw credit card data, the expiration month can be updated directly without any PCI concerns as long as you do not store, process, or transmit the raw PAN or CVV.

The expiration month of a credit card, formatted MM. May be used with expiration_year, and instead of expiration_date.

:expiration_yearString

While we recommend using payment_method_nonce when updating raw credit card data, the expiration year can be updated directly without any PCI concerns as long as you do not store, process, or transmit the raw PAN or CVV.

The two or four digit year associated with a credit card, formatted YYYY or YY. May be used with expiration_month, and instead of expiration_date.

:numberString

Typically requires PCI SAQ D compliance

We recommend using payment_method_nonce to avoid any PCI concerns with raw credit card data being present on your server.

The 12-19 digit value on a credit card consisting of a bank identification number (BIN) and primary account number (PAN).

:options
Optional values that can be passed with a request.
:fail_on_duplicate_payment_methodbool
If this option is passed and the same payment method has already been added to the Vault for any customer, the request will fail. This option will be ignored for PayPal, Pay with Venmo, Apple Pay, and Google Pay payment methods.
:make_defaultbool
This option makes the specified payment method the default for the customer.
:skip_advanced_fraud_checkingboolean

If the payment method is a credit card, prevents the verification from being evaluated as part of Premium Fraud Management Tools checks. Use with caution – once you've skipped checks for a verification, it is not possible to run them retroactively.

:update_existing_tokenString
Update the payment method token specified.
:venmo_sdk_session
This functionality still exists in the gateway but is no longer documented. Will remove this param/attr when the corresponding gateway code is removed.
:verification_amountString
Specify a non-negative amount that you want to use to verify a card. If you do not pass this option, the gateway will automatically use a verification amount of $0 or $1, depending on the processor and/or card type.
:verification_merchant_account_idString

Specify the merchant account ID that you want to use to verify a card. Can't be a Braintree Marketplace sub-merchant account. For more details on merchant accounts in general, see merchant_account_id on Transaction: Sale.

:verify_cardbool

If the payment method is a credit card, this option prompts the gateway to verify the card's number and expiration date. It also verifies the AVS and CVV information if you've enabled AVS and CVV rules.

note

Braintree strongly recommends verifying all cards before they are stored in your Vault by enabling card verification for your entire account in the Control Panel.

In some cases, cardholders may see a temporary authorization on their account after their card has been verified. The authorization will fall off the cardholder's account within a few days and will never settle.

Only returns a Credit Card Verification result if verification runs and is unsuccessful.

:three_d_secure_pass_thru

Results of a merchant-performed 3D Secure authentication. You will only need to use these fields if you've performed your own integration with a 3D Secure MPI provider (e.g. Cardinal Centinel). Otherwise, Braintree's SDKs handle this for you in our standard 3D Secure integration.

:cavvString

Cardholder authentication verification value or CAVV. The main encrypted message issuers and card networks use to verify authentication has occurred. Mastercard uses an AVV message and American Express uses an AEVV message, each of which should also be passed in the cavv parameter.

:ds_transaction_idString

Transaction identifier resulting from 3D Secure 2 authentication. This field must be supplied for Mastercard Identity Check.

:eci_flagString

The value of the electronic commerce indicator (ECI) flag, which indicates the outcome of the 3DS authentication.

Accepted values for Mastercard:

  • 00 = Failed or not attempted
  • 01 = Attempted
  • 02 = Success
  • 04 = Data-Only (Applies to limited processors)

Accepted values for all other card brands:

  • 07 = Failed or not attempted
  • 06 = Attempted
  • 05 = Success
:three_d_secure_versionString

The version of 3D Secure authentication used for the transaction. Required on Visa and Mastercard authentications. Must be composed of digits separated by periods (e.g. 1.0.2).

:xidString

Transaction identifier resulting from 3D Secure authentication. Uniquely identifies the transaction and sometimes required in the authorization message. Must be base64-encoded. This field will no longer be used in 3D Secure 2 authentications.

:tokenString

An alphanumeric value that references a specific payment method stored in your Vault. Must be less than or equal to 36 characters. If using a custom integration, you can specify what you want the token to be. If not specified, the gateway will generate one that can be accessed on the result. If using our Drop-in UI with a customer ID to vault payment methods, you can't specify your own token. Length and format of gateway-generated tokens and IDs may change at any time.

:custom_fields

A collection of custom field/value pairs. Fields and values must be less than 255 characters. You must set up each custom field in the Control Panel prior to passing it with a request. Querying this value returns a collection of custom field values stored on the customer object.

:default_payment_method_tokenString
Update the customer's default payment method to the specified token. See example below.
:device_dataString

Customer device information. Pass this value only if you have Premium Fraud Management Tools enabled and are adding credit card data to your Vault. Be sure to provide the full string received from the Braintree client SDK.

:emailString
Email address composed of ASCII characters.
:faxString
Fax number. 255 character maximum.
:first_nameString
The first name. 255 character maximum.
:idString
If specified, will replace the customer's existing ID. 36 character maximum; must be unique within your Vault; valid characters are letters, numbers, -, and _; the words "all" and "new" currently can't be used.
:international_phone
The phone number that belongs to the address that is structured with country code and national number.
:country_codeString
Country code of phone number. 1-3 digits. Required.
:national_numberString
National number of phone number. 4-12 digits. Required.
:last_nameString
The last name. 255 character maximum.
:payment_method_nonceString
One-time-use reference to payment information provided by your customer, such as a credit card or PayPal account. When passed on customer update, it creates a payment method associated with the existing customer; see example below.
:phoneString

Deprecated.

We recommend using international_phone. This functionality still exists in the gateway but is no longer documented. This parameter will be removed in the future.

:tax_identifiersarray
A set of country code ID pairs, analogous to Social Security numbers in the United States. A customer may have multiple national tax identifiers in the event of multinational citizenship, but only one identifier per country code. Because tax identifiers are PII, these values are not displayed in the Control Panel or serialized on the customer response. You will only need to use these fields for processing in certain countries.
:country_codeString

The ISO 3166-1 alpha-2 country code specified in an address. The gateway only accepts specific alpha-2 values.

:identifierString
The Social Security number analogue for the corresponding country code.
:websiteString
Website URL. 255 character maximum. Website must be well-formed. The URL scheme is optional.

Examplesanchor

Update customer and existing credit cardanchor

To update an existing credit card when using the customer update method, you need to pass the token of the credit card under the credit card options.

note

Credit cards are the only payment method type that you can update using the customer update method. To update other payment method types, use Payment Method: Update.

  1. Ruby
result = gateway.customer.update(
  "a_customer_id", # id of customer to update
  :payment_method_nonce => nonce_from_the_client,
  :email => "new.email@example.com",
  :credit_card => {
    :options => {
      # token of credit card to update
      :update_existing_token => "the_token"
    }
  }
)

If you are only storing the customer ID in your system and using a 1:1 model of customer to credit card, then you can get the token for the credit card from the customer details.

  1. Ruby
customer = gateway.customer.find("a_customer_id")
token = customer.credit_cards[0].token

Update customer, credit card, and billing addressanchor

The billing address can also be updated by adding in the billing address details and setting the update_existing option in the billing address attributes.

note

Using this method, you can update any of the credit card parameters listed above, but some parameters have been deprecated to avoid any PCI concerns with raw credit card data being present on your server.

  1. Ruby
result = gateway.customer.update(
  "a_customer_id",
  :payment_method_nonce => nonce_from_the_client,
  :email => "new.email@example.com",
  :credit_card => {
    :options => {
      :update_existing_token => "the_token",
    },
    :billing_address => {
      :street_address => "New Street Address",
      :postal_code => "60622",
      :options => {
        :update_existing => true
      }
    }
  }
)

If you omit the update_existing valoption under the billing address, we will create a new address for the customer and associate it to the credit card. The old address will remain associated to the customer but no longer associated as the billing address of the credit card.

Update customer and create new payment methodanchor

You can add a new payment method to an existing customer using the customer update API.

Credit cardanchor

If you omit the update_existing_token valoption from the examples in the previous sections, a new credit card will be created and associated to the customer.

  1. Ruby
customer = gateway.customer.find("the_customer_id")
customer.credit_cards.size
#=> 1
result = gateway.customer.update(
  customer.id,
  :payment_method_nonce => nonce_from_the_client
)
if result.success?
  result.customer.credit_cards.size
  #=> 2
end

Any payment method typeanchor

You can use a payment method nonce for any payment method type—not just a credit card—to associate that payment method to the customer. The example below shows adding a payment method while also updating customer details.

  1. Ruby
result = gateway.customer.update(
  "a_customer_id", # id of customer to update
  :payment_method_nonce => nonce_from_the_client,
  :email => "new.email@example.com",
)

Update default payment methodanchor

To update a customer's default payment method, get that payment method's token and pass it as the default_payment_method_token value below:

  1. Ruby
result = gateway.customer.update(
  "a_customer_id",
  :default_payment_method_token => "the_token"
)

Card verificationanchor

By default we will run credit card validations but not perform verification. Braintree strongly recommends verifying all cards before they are stored in your Vault by enabling card verification for your entire account in the Control Panel. If you choose to manually verify cards, set verify_card to true.

  1. Ruby
result = gateway.customer.update(
  "a_customer_id",
  :payment_method_nonce => nonce_from_the_client,
  :credit_card => {
    :options => {
      :update_existing_token => "the_token",
      :verify_card => true
    }
  }
)
important

If you are using our Premium Fraud Management Tools, we strongly recommend passing device_data each time you verify a card.

See also